Future E Commerce

Millennials are demanding greener products and brands with a cause. In fact, 65% of millennial shoppers cite sustainability as their top shopping priority. And 26% of them are so committed to sustainable brands that they will make a purchase based solely on sustainability principles. This trend can be frustrating for retailers who use e-commerce platforms to sell their products. In order to make it work, retailers must be genuine in their approach to sustainability. This means avoiding empty promises and buzzwords.

Voice-search technology

Voice-search technology is the next frontier in e-commerce. This new technology is similar to the voice-controlled assistants we all use in our daily lives, and it is projected that half of all internet searches will be done using voice search by 2020. This is a significant number considering that by 2022, nearly five fifths of all American households will have smart speakers. And it is estimated that voice shopping will reach $40 billion by that time.

The advancement of voice search has created new opportunities for businesses of all sizes. Businesses can use voice technology to create a unique experience for customers and to boost customer loyalty. To take advantage of voice commerce, however, it’s important to find the right voice technology partner and build an online presence compatible with voice search.

Augmented reality

Technology companies are investing in the development of AR and VR for the online retail industry. These technologies can increase conversion rates and revenue by offering consumers an interactive shopping experience. They can also allow consumers to try out products virtually before purchasing. This technology is still in the early stages, but it will no doubt be a major part of future e commerce.

One example of an AR experience is an augmented try-on function for clothing and shoes. Armani, for example, has a virtual try-on app that allows customers to try on clothes and makeup in the comfort of their own homes. They can use a camera to take a photo of themselves to test on different products, such as mascara or lipstick. Many retailers already use AR in some capacity. Some of them have created branded filters for Instagram Stories and Snapchat. Others, such as Wayfair, have created AR products that allow customers to see how products function in real life.


Drones are a new way to deliver goods. These aerial vehicles can make deliveries more efficient than traditional carriers, and they will improve customer satisfaction. Drones can also make faster deliveries, without the need for third parties. This technology has the potential to transform the way eCommerce is conducted.

However, the safety of these devices is a major concern. Despite years of development, drones have only recently been approved for commercial use by the FAA. This is due in part to extensive safety research that must be conducted before commercial drones can be used in civilian applications. No one wants to be dive-bombed by a delivery drone, nor does anyone want their daily outdoor existence threatened by these unmanned aerial vehicles.

Social media marketing

Social media offers a trusted way for consumers to obtain products and services. Until recently, advertisements on social networks were designed to encourage users to click through to a website. This required extra steps that discouraged many customers from making a purchase. In order to avoid this, social media sites began allowing users to purchase products within the social media platforms themselves. This allows social media companies to collect more data about consumers and target their ads and product recommendations accordingly.

With the rise of social commerce, marketers need to develop strategies that work for all platforms. For example, Twitter recently introduced Twitter Shops, a feature that allows brands to showcase up to 50 products directly on their profiles. In addition, TikTok has begun testing e-commerce features within its second app. These innovations will give e-commerce brands more tools to directly market their products on social networks and create a seamless experience for consumers.

Omnichannel experience

The omnichannel experience is an increasingly important part of eCommerce. It enables consumers to interact with brands and products on all platforms, enabling them to experience the full experience of a product. For example, in the Sephora virtual store, customers can login to a personalized Sephora account and virtually try on different products to see which ones suit them best. This omnichannel experience is an important part of ecommerce, and leading brands are incorporating it into their marketing mix.

The omnichannel experience also extends to offline experiences. Orvis, for example, has equipped its sales assistants with tablets, which inform them when a new customer walks in the store. This helps sales assistants to make personalised recommendations based on the preferences of the shopper. As consumers demand frictionless eCommerce-driven experiences, the importance of omnichannel experience is growing. For example, in-app purchases are becoming more prevalent, and brands need to deliver seamless, integrated shopping experiences to keep their customers happy.

Sustainable commerce

Sustainable commerce for future e commerce can be accomplished in many ways. For example, an ecommerce company can reduce carbon emissions by implementing new technology and processes that promote circularity. The circular model involves creating products and services in a way that helps reduce the impact on natural resources, the economy, and society. This concept is gaining ground in many industries, and many ecommerce companies are looking to adopt this model to reduce their footprint.

To start, businesses should identify what makes them unique and how they can increase their sustainability profile. This can be done by making simple changes to their processes or by implementing more comprehensive changes. Moreover, businesses should set achievable targets and make a commitment to sustainability.

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